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Shipping Policy

Last updated: March 13, 2026

Thank you for shopping at Tao Yi Jin. This Shipping Policy outlines our practices regarding order processing, shipping methods, delivery times, costs, and related terms for all orders placed through our website.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.
Orders placed on weekends or holidays will begin processing on the next business day.
During high-volume periods (sales, promotions, holidays), processing may be delayed by an additional 1–2 business days. We will notify you by email if significant delays occur.

2. Shipping Destinations

We currently ship to most countries and regions worldwide, including the United States, Canada, Europe, Australia, and most Asian countries.

We do not ship to P.O. boxes unless explicitly stated.
Some remote areas may require additional delivery time.

3. Shipping Methods, Time & Cost

Shipping options, rates, and estimated delivery times vary by destination.

Standard International Shipping

Estimated delivery: 10–20 business days after shipping
Cost: Calculated at checkout based on weight, dimensions, and destination
Free shipping available on orders over a specified amount (displayed at checkout)

Expedited Shipping (if available)

Estimated delivery: 5–10 business days after shipping
Cost: Higher rate calculated at checkout

Delivery times are estimates and not guaranteed. Delays may occur due to customs, weather, transportation issues, or local postal services.

4. Customs, Duties & Taxes

International orders may be subject to import duties, taxes, and customs fees imposed by the destination country.
These charges are the buyer’s responsibility and are not included in the product price or shipping cost.
Rules vary by country; please check your local customs authority for details.

5. Order Tracking

Once your order ships, we will send a shipping confirmation email with a tracking number.

Please allow 2–3 business days for tracking information to update in the carrier’s system.
You may track your order on our website or directly through the shipping carrier’s site.

6. Lost, Damaged, or Missing Packages

If your order is lost or damaged during transit, please contact us within 7 days of the expected delivery date.
We will work with the shipping carrier to resolve lost or damaged claims.
For missing or stolen packages marked as delivered, we recommend contacting your local postal service or courier first.

7. Address Errors

You are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or undeliverable address, you may be responsible for reshipping fees.